An agent that actually LISTENS

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An agent that actually LISTENS

I used another agent and was frustrated by her lack of response. I called Christine in sheer frustration trying to plan this trip. She HEARD all my requirements and came up with the perfect trip. She replied immediately to my emails- no matter how inconsequential the questions may have seen. I cannot wait to plan another vacation with Christine


Every detail handled thoughtfully

Christine is an expert in customer service. I didn't have to do anything for my trip other than tell her what I was thinking. She researched, considered travel times between venues, and advised accordingly. Our trip was the trip of a life time and it is because she was so thoughtful about everything. She even had a box of goodies waiting for us in our room upon arrival. I could not recommend her highly enough. I have even been motivated to come up with other trips with different groups of friends because I know she can make it special.


Excellent professional job

Christine insured us a wonderful experience at the Mayflower Grace. We were looking to spend a quiet celebration of our 50th wedding anniversary and she took care of all the details with her usual efficiency and charm. From the moment we arrived until we left three days later, every amenity to which we were entitled and every activity which we had planned for had been arranged in advance. We wouldn't have expected any less from Christine. She's the best and we will certainly continue to use her services and expertise for our future travels.


Top-notch travel professional

Christine helped us plan a family trip to Italy with our boys, ages 10 &13. While it is easier to navigate planning for cities like Rome, Christine asked all the right questions to help us figure out the logistics for our travels in the Amalfi Coast area. Based on our preferences for lodging and the sites and cities we were planning to visit, she found a property we would have never found on our own. In addition to the beautiful boutique hotel-- Christine worked with the hotel in advance to secure our transfer from the train station, and additional excursions. Service was absolutely top-notch and Christine was a complete joy to work with. She went above and beyond to meet our needs and was respectful of our budget. Highly recommend.


She goes above and beyond

Christine is a pleasure to work with... she goes above and beyond what I expected from an agent. She knows her stuff. Clearly knows the places she recommends and does a wonderful job explaining and giving tips.


A great travel agent and partner!

Christine was fabulous. She was so knowledgeable, and completely responsive all the time. She helped me and my family tailor an Italian vacation specific to our needs and wants, all the while adding her own insight, experience and knowledge with travel in Italy. When the first air leg of our trip was canceled, she quickly responded to help us navigate alternatives and relieve our stress. She has also been extremely helpful on the back end with submitting a claim to my travel insurer. Christine exceeded all our expectations of a travel agent, and then some. She made our trip a huge success.



Christine Serio Travel is an independent associate of Brownell, a Virtuoso agency
Office: 917.789.5500   Cell: 917.294.2242